Which term describes the lack of clear expectations in a job role?

The term that describes the lack of clear expectations in a job role is role ambiguity. This occurs when employees are uncertain about their responsibilities, expectations, or the boundaries of their position within an organization. When role ambiguity is present, individuals may struggle to understand what is required of them, leading to confusion regarding their duties and performance criteria.

This can significantly impact job performance, employee motivation, and overall job satisfaction. Employees may feel anxious or stressed due to this uncertainty, which can diminish their effectiveness and engagement at work. Clear communication from management and well-defined job descriptions are essential to mitigate role ambiguity.

In contrast, role confusion often refers to a more profound misunderstanding or lack of clarity about an individual's role, which may include conflicting responsibilities. Role conflict occurs when there are contradictory expectations from different stakeholders that can create tension for the employee. Job dissatisfaction generally relates to a general sense of displeasure with one’s job rather than being specifically linked to clarity in role expectations.