DSST Organizational Behavior Practice Exam

Question: 1 / 400

What does the term 'churning' refer to in an organizational context?

Continuous training and development

Frequent hiring and firing of employees

In an organizational context, 'churning' refers specifically to the frequent hiring and firing of employees. This term typically indicates a volatile workforce where there is a constant turnover of staff. Such a situation can arise from various factors, including a lack of job satisfaction, organizational instability, or ineffective management practices.

When an organization experiences high levels of churning, it may struggle with maintaining a consistent culture, morale, and efficiency, as constantly bringing new employees on board can disrupt team dynamics and the continuity of work. The focus on this option acknowledges the impact of employee turnover on an organization, including the costs associated with recruiting and training new staff, as well as the potential loss of institutional knowledge.

Other options present different concepts related to human resource practices, but they do not encapsulate the essence of 'churning' as accurately. Continuous training and development, for example, would typically aim to enhance employee skills rather than indicate instability, while promoting employees to higher positions focuses on career advancement rather than turnover. Similarly, implementing new technology pertains to changes in processes rather than fluctuations in employee status.

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Promoting employees to higher positions

Implementing new technology

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