Which effect describes the phenomenon where employees' morale and productivity improve simply because management shows concern for them?

The phenomenon where employees' morale and productivity improve simply because management shows concern for them is known as the Hawthorne effect. This concept originated from a series of studies conducted at the Hawthorne Works factory in the 1920s. Researchers observed that employees' performance improved when they felt they were being observed or when special attention was given to them. This suggests that the psychological state of feeling valued and recognized by management can lead to enhanced motivation and effectiveness in the workplace.

In the context of organizational behavior, understanding the Hawthorne effect highlights the importance of interpersonal relationships and the impact of management's attention on employee performance. When employees perceive that their well-being matters to their superiors, they are more likely to experience higher job satisfaction, leading to increased productivity and morale. This insight emphasizes that effective management should not only focus on output but also on fostering a supportive environment that recognizes and addresses employee needs.