What is the primary goal of sensitivity training?

The primary goal of sensitivity training is to develop a greater understanding of oneself, particularly in relation to others in a group or organizational setting. This type of training often focuses on personal awareness, interpersonal relationships, and social dynamics. Participants engage in activities and discussions aimed at uncovering their biases, improving communication skills, and fostering empathy towards others' experiences and perspectives.

This understanding can lead to enhanced teamwork, reduced conflicts, and better collaboration, as individuals become more aware of how their behaviors and attitudes affect others. It’s not about improving technological skills, customer service practices, or legal compliance; rather, it emphasizes emotional intelligence and personal growth, which are crucial for working effectively in diverse environments.