What is the definition of lateral communication in an organization?

Lateral communication refers to the exchange of information between individuals or departments that are on the same hierarchical level within an organization. This type of communication is crucial for collaboration and teamwork because it allows employees to coordinate activities, share insights, and work together effectively without the constraints of a hierarchical structure.

When colleagues at similar levels communicate laterally, it fosters a sense of egalitarianism and encourages idea sharing, which can lead to innovation and problem-solving. This informal style of communication is essential, especially in organizations that rely on cross-functional teams, as it helps build relationships and enhances the overall flow of information.

In contrast, the other definitions describe different forms of communication. Communication from top management to lower levels pertains to downward communication, which is typically more structured and directive. A strictly formal communication that adheres to a hierarchical structure would be characterized as formal communication, often limiting the flow of information. Lastly, communication primarily used for reporting purposes generally refers to specific types of communication within organizational protocols rather than open exchanges among peers.