What does the term 'glass ceiling' refer to in an organizational context?

The term 'glass ceiling' specifically refers to an invisible barrier that restricts career advancement opportunities, especially for women and minorities in organizations. This metaphor captures the idea that while these individuals may see higher positions and aspire to them, there are unseen obstacles preventing them from making progress. The concept highlights systemic issues such as discrimination, bias, and organizational structures that hinder equal opportunities for advancement.

In contrast, the other options address different concepts that do not align with the definition of 'glass ceiling.' A transparent system of promotions describes a clear and open process that does not inherently suggest barriers; a method for evaluating employee performance focuses on performance assessment without indicating restrictions in career advancement; while a support program for women in leadership is aimed at empowering and promoting individuals, rather than identifying barriers to their advancement. Thus, the understanding of the 'glass ceiling' as a limitation on advancement is crucial in addressing issues of equality and inclusivity within organizational behavior.