What does role conflict refer to in a workplace setting?

Role conflict in a workplace setting specifically refers to the situation where an individual faces competing demands related to their job responsibilities. This can occur when the tasks assigned to an employee are at odds with each other, leading to confusion about priority and performance. For example, if one manager expects an employee to focus on quality while another manager emphasizes speed, the employee may feel torn between these conflicting expectations.

This concept highlights the importance of clarity in roles and the potential for stress and decreased job satisfaction that can arise from such conflicts. When employees cannot reconcile conflicting demands, it can lead to frustration and reduced effectiveness in their work. Understanding role conflict is crucial for managers seeking to create an environment where employees can succeed without the added burden of dissonant expectations.